customer service
4 Crucial Questions To Answer When Planning Your Website
On 7th July 2021 | 35 Comments

If you think about writing an essay, one common mistake is trying to plan, create and edit your work all at the same time. This same mistake is often made when people try to build their websites. They pick a website platform, create a new page, try to learn a new tech tool, plan the […]

Read more
lead generation
7 Simple Ways to Lose a Lead
On 9th November 2017 | 35 Comments

Attracting leads isn’t easy. Building an effective sales and marketing funnel will likely cost your small business substantial time and effort early on. You’ll need to work hard to successfully take a prospect through all the stages of your conversion funnel. The last thing you want to do is lose leads over a silly mistake. […]

Read more
savvy customer service strategies
Customer Loyalty: 6 Effortless Ways to WOW Your Customers
On 29th November 2016 | 35 Comments

Customers are the heartbeat of your business. The truth is, no metric is more important to the success of your business than customer lifetime value (CLV). CLV directly determines the very core of the ultimate purpose of a business–which is maximizing value for your ideal customers. High CLV is a direct result of customer loyalty. […]

Read more