Your small business has a responsibility to perform in a way that your customers will be satisfied with. Customer service levels will make or break a business and can really set your business apart from others. What Are the Qualities of a Strong Customer Service Team? Professionalism When dealing with customers, your team will come […]
Read moreGreat products usually start with an idea to solve a problem. Products will sell themselves when customers can understand and value their impact. However, you must understand your customer: their behaviours, why they buy and stay loyal to your business. A customer journey aims to describe this and also get insight into a customers thoughts […]
Read moreAre you looking ahead and strategizing your marketing plans for 2022? Marketing trends are always changing and COVID19 has put the world into a virtual atmosphere. Businesses and consumers alike have learned that you do not need to attend live marketing events at overcrowded expo centers to connect, hold in-person meetings to close deals and […]
Read moreBusiness marketing is one of the most crucial things to get right in order to grow your business. Following our previous blog post, talking all things marketing tactics we wanted to outline the importance of getting your marketing right, starting with the very first step- freelancer or agency? Due to the ongoing effects of COVID-19 […]
Read moreMarketing automation allows marketers to get a deeper understanding of the customer journey. it provides information on the generation of qualified leads and converting them into paying customers. Marketing Automation- What is it? Marketing automation involves using tools and software to automate repetitive marketing tasks. This includes tracking and measuring performance, keeping the number of […]
Read moreMaintaining your website is crucial. A well functioning website is essential for customer experience and securing leads. Maintenance on your website ensures that it is safe and protected from hackers. It is also important for how your site runs. When a website is slow and buggy, it can be detrimental to your SEO and ability […]
Read moreContent marketing is a useful tool but only when there is a strong content strategy backing it up. A good content strategy can help with expanding reach, increasing site traffic and getting more conversions. What Is a Content Strategy? A content strategy outlines all of your content goals and the types of content you will […]
Read moreDigital advertising is a must if you want to get more traffic. There are many digital advertising platforms to choose from, below are some of the best digital advertising platforms for social media advertising, programmatic advertising and search advertising. With digital advertising platforms, it’s important that you choose the ones that will work best for […]
Read moreWhen it comes to building a successful web presence, the more you put into it the more success you will have. These steps will get you started on giving your website what it needs to become more successful. These are steps that any business can follow no matter what time or budget you are facing. […]
Read moreDue to COVID-19 many businesses have had to change their way of getting messages and information across. Many businesses had previously relied on foot traffic and Facebook pages to drive their sales. These businesses lacked the proper tools to promote their business information. With the reduction in foot traffic for businesses, the challenge is finding […]
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